I called and was told they would ship 'tomorrow'. Started with catalog and things to buy. The Company Store has a consumer rating of 1.49 stars from 78 reviews indicating that most customers are generally dissatisfied with their purchases. © 2020 Reviewopedia. Service was very good. However, several customers raised complaints about the products being good but poor customer service. Consumers complaining about The Company Store most frequently mention customer service, mattress pad and credit card problems. Second call, was told pickup was scheduled for that day. If you want lightweight ones, choose those with a thread count between 200 and 400. This page works best with JavaScript. The Company Store ranks 129 of 3013 in E-commerce category. This page works best with JavaScript. This is the worst! The customer service rep was very nice and told me that he would “apply” for a cancellation from their drop-ship company. The company store has received some good reviews from blogs and positive feedback from customers who were pleased with their quality products. The comforter has a strange smell that I cannot get out. I've read other books by Ms. Gordon and she takes the time to research to deliver a great story line, great characters and just enough suspense to keep you turning the pages. I spoke to some guy called Bob, who was so rude and unpleasant, I honestly do not think this company wants to be in business. It appears I will receive my items nearly 6 months after ordering, and not one email communication from them in the meantime. Gordon’s books and was so excited that she chose this topic to write about. The death and extinction of the amazing animals that inhabit it. They did not care!!! That could add to alot of money if they are doing that to others. Aslo on the initial transaction I was not charged tax, but after cancelling the order they sent another invoice stating it had shipped (a lie) and added 2 more dollars in tax. The Company Store ranks 39th among Beds sites. I coud have purchased a better quality product elsewhere for less money. "Down alternative" comforters are just another way for the makers to lower the quality of their product thus adding mega profits to their pockets while making the public think they're doing them a favor. Quilts & coverlets include solid quilts & coverlets, pattern quilts & coverlets and matelassé. I had to chat with CS and they said it could be tens of minutes before order even shows up on orders page. The lacrosse pillow 2 pack is finely sewn with a smooth 250-thread count cotton cambric shell. Now in order to get a refund (Who knows if they will?) (We're old. Does Corporate Philanthropy Really Exist? Not a good site to buy a gift. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! This is probably why their quality has gone down too. I have to keep adjusting the pillow as it deflates. So i selected another item that was similar but cheaper. I told then I will no longer shop with them. Sheets include solid sheets, sheet sets, pattern sheets, percale sheets, sateen sheets. Firmly stitched with a 295-thread count cotton twill shell, it holds well in place and doesn’t slip around. Learn how to stay safe during COVID-19 in our new guide: It's not a miss order, it's a defective product The, Disconnected calls; delays without communication, A feather bed has feathers emerging by the 100's after 4 months, DO NOT BUY - you'll keep getting printed catalogs for months, Don't Buy Flannel / No Customer Service / Require YOU to find return box, Terrible service, delivery, processing do not shop here. Apparently item codes use the numeral zero AND the letter oh, so you can easily type the wrong one. Your recently viewed items and featured recommendations, Select the department you want to search in, A beautifully woven warning within an fantastic book, Reviewed in the United States on August 12, 2015, Reviewed in the United States on August 17, 2015. Service 4 Products have gotten much more expensive but quality is not any better than the past. Reviewed in the United States on December 9, 2017, Reviewed in the United States on August 30, 2017. Just like the commercials... puppies and softness! I still have NO answers and no cushions. Contact Us. I've ordered many sheet sets and comforters over the years, on average twice a year. When comparing The Company Store vs Cuddle Down, Cuddle Down sells comforters, pillows, and featherbeds made of the highest quality. All various sizes. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. There's a problem loading this menu right now. White (clor). Their order confirmation email came plain text with no links. Over two months to get items that were in sotck. Now these pillows are are pancake flat and in their own assessment, a return for credit. I waited another 5 days, items still not shipped. Nice pillows. Recent recommendations regarding this business are as follows: "I would recommend this company to … Horrible company. I'm like "whaaa?" Warning their error, your problem! I bought a comforter which fell apart within 5 months. What a scam. Absolutely the worst idea of customer service I have encountered for a retail brand.