I request an answer on: Slender arms, angled seating and generous proportions deliver a tasteful mix of accents to the Broadway Fabric Lounge Suite. ProductReview.com.au has affiliate partnerships. GrrrrrrI emailed them this afternoon (2/10/20) to ask where my money was and when I'd get it back and again got a stock standard reply. One of the staff was with another customer, I waited for her to come back in the queue next to the counter. You would think one would be proud and compliment her on her efforts. A million thanks for efficient, friendly, excellent service. Purchase elsewhere, you have almost nothing to gain from choosing them. Never again. Thought I'd ring the local Harveynorman (Maryborough) to go have a look and feel of the two phones to make the final decision. I looked online last night and saw some Beats headphones on sale for $268. I had this experience now with Harvey Norman few time (I know, shame on me). Will never shop there again and don’t advise anyone else to either. I was told that because the store the a... llocated the order to did not have stock I would have to wait?! The Tuross Lounge is also available in a 3-Seater Lounge. All robots. I had to push her to take further action. I used to think Harvey Norman was overpriced, and while they are on the expensive side, they do have some damn good deals. Strike the balance between cosy and chic with this Australian Made Orson Fabric Sofa. We bought a dining set and they delivered two chairs from a different one. The item never showed up..... can’t contact any because the stores are useless and there is no contact info for online order issues. Do not go here because it's going to be one headache after another. Choose from a wide selection of upholstery colours available to suit your decor. Today on line found Susan to be so effecient, helpful and so fast at responding. When reported they took absolutely forever in fixing it. after 6 years the seat foam on the chair collapsed. 2 sofas that were delivered with defective workmanship, Non delivery of product which got labeled as 'in stock'. I made an online purchase from Harvey Norman. I used to think Harvey Norman was overpriced, and while they are on the expensive side, they do have some damn good deals.On a few occasions while searching for a new TV, computer, or coffee machine, I have found Harvey Norman to offer the cheapest price. Add a beautiful, colourful look to your gaming setup and stay in control while you play, thanks to the Precision 4-in-1 RGB Gaming... Add a beautiful, colourful look to your gaming setup and stay in control while you play, thanks to the Precision 4-in-1 RGB Gaming Bundle. Browse tents, sleeping bags, coolers, lighting, camping accessories & much more! And why is it on the head rest area while there is other areas got more pressure than this one does! .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. It goes like this: Over promised services in their marketing / poor customer service. Buying Guide: Harvey Norman Supports Australian Made Furniture. I informed them that if I am going to drive half an hour to look at the phones then I will certainly be buying it there. Secondly, even though I shopped through a central website, I had to deal with and was expected to go to the store in Booval (Ipswich), I live in the Northside of Brisbane. Exclusions apply. My request is The cost, of the unit incl delivery to Edgecliff NSW. The Tuross Fabric Lounge offers simple charm. Never will I shop with you again and I will be spreading the word. We then had a follow up contact with a number for the manager in case there were any issues. I want to get a review about their carpeting service. I do this. DO NOT BUY FEOM HERE service is great until they get your money. Bought a couch from Harvey Norman and was quoted 16 weeks due to corona virus. I have ordered from them all the furniture I needed for the place 4,500 euro. Recently started to give problems with its structure going down and making noise while sitting. when they finally arrived four months later both left arm rests were twisted out of shape. Don't do it!! I work for a bank funds don’t take that long to be processed. Bought a lounge, they told me it was 100% genuine leather. Have a 2.5 seater electric recliners from Harvey Norman still under Warranty.Recently started to give problems with its structure going down and making noise while sitting. I could get a better quality from Amart for 1000$ cheaper. I have attached the photos and the invoice together with the warranty card for reference, If anything I can do please let me know. Equipped with sharp blades and floating heads, the Philips Plus PQ208/17 Electric Shaver offers exceptional closeness to your skin while shaving to thoroughly take out unwanted facial hair and meet your requirements. At this rate? When I finally received a delivery I only received one of the items I purchased. A hardy timber pine frame and Radiata pine block legs add durability. Available in a 2 or 3-Seater, the Lauren Sofa is a scene-stealing piece that adds delicate appeal to your living room. The manager of that section (Sue at Munno Para SA) says no we will send to our technicians and they can decide whether they can fix it or whether it is overheating due to misuse. I purchased an expensive vacuum cleaner from Harvey Norman 18 months ago. Never thought buying a screen protector can be such a headache. the second photo is the display unit in the store, as you can see there's no faults in that one. These items stated they were in stock. Harvey Norman Retail Stores - Furniture (Furniture Shop): 2.2 out of 5 stars from 801 genuine reviews on Australia's largest opinion site ProductReview.com.au. In early September my wife and I were in the market for a new washing machine. Please don’t go to Harvey norman very polite when they have to sell anything but if any problem occur they will say it’s not in warranty and most of their products are faulty never buy the products with extra warranty the are all refurbished. All items on the site said the items were available for delivery. See individual product pages for details. I ordered items that they do not even have, they have falsely advertised their services and available items - deceptive and misleading conduct. Would not purchase anything from Harvey Norman in future. Excellent service by Harvey Norman Suntec City , Jack Kang - polite, helpful, efficient. Create your own personal style zone with the Sloane Fabric Sofa. 15th of April: Received feedback that 'the Harvey Norman online team' is looking into it and that I 'can expect to hear from them within 48 hours' Your Wish List is automatically saved to your account when you're logged in. I tried calling my local Harvey Norman store to be told they could not help me as it was an online only purchase - so OK, but the saleperson could not even tell me an email address, phone number of chat option for me to pursue. Timeless class meets casual comfort with the Renoir Fabric Sofa. From lounge suites and modular to chaise lounges and armchairs, not to mention a variety of upholstery options for both leather and fabric sofas, Harvey Norman carries an extensive selection of lounges for sale. He was very helpful, used laymans' terms where possible. Shop the latest range today! Get more information on this product from our product specialists. In the afternoon, I got my call back from their customer service who straight away said if I had selected delivery it would have solved the issue. You can’t have either here. High-back, sumptuous cushioning and deep seating combine to create a superbly svelte sofa that you’ll never want to leave. And the customer service was SO BAD they kept mixing up who they were talking to and literally just made me feel like another number. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. I have been patient and sent emails to the worker who has contacted me, but she is still yet to reply. Clearly they don't need the business. © 2020 Harvey Norman Online | Harvey Norman Online is operated by the eComm Store Pty Ltd, an independent franchisee. Listing monitored by Harvey Norman representatives. This was happening too much, so I had to pull the machine out and there was a heap of water. I will have to keep an eye on it next wash.. Listing monitored by Harvey Norman representatives. If you've got room to expand, matching settings comprising an armchair, 2-seater and 3-seater sofas complete a coordinated layout, where floor space permits. UPDATE: the water leak is no longer. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I got a phone call saying actually what you bought online we don't have any stock and we will give you back your money in a few days. You can not be guaranteed a same day collection for items showing in stock. All you need to know when purchasing a new Soundbar. Horrible customer service. The Tuross Fabric Lounge offers simple charm. Had to go into a store (15minutes drive each way)to get a physical gift card.GRRRRThe reason I needed to order online was I was unable to drive due to just having a shoulder operation. No one has any sense of responsibility to apologies for their mistakes.